📧 Contact Us
If you have any questions, suggestions, or need support, fill out the form below and we will get back to you as soon as possible.
❓ Frequently Asked Questions
📌 How long does it take to receive a response?
Our team usually responds within 48 business hours.
📌 Will my email be shared?
No! We respect your privacy and never share your data.
📌 How can I track my request?
If you need additional support, send an email to [email protected].
How our support works
The Utinix contact channel was created to make communication with our team easier. Here you can send questions, suggestions, complaints, or partnership proposals. All messages are carefully reviewed and answered in the order they are received.
Our goal is to provide fast, transparent, and human support. We work Monday through Friday, from 9 a.m. to 6 p.m. (Brasília time). Messages received outside these hours will be answered on the next business day.
Before sending your message
- Check if your question has already been answered on our tutorial or tool pages.
- Provide a valid email — that’s how we’ll contact you.
- Clearly explain your issue or suggestion. The more details you include, the faster we can assist you.
Privacy and security
All information you send is treated confidentially and used only for support purposes. No personal data is shared with third parties without your consent.
Other contact channels
In addition to the form, you can contact us via email at [email protected] or send a message on WhatsApp through the links available on our tool pages.